Privacy Policy
Last updated: December 15, 2024
Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
1. Information We Collect
Personal Information
- Account Information: Username, email address, and password
- Profile Data/Answers: Responses to compatibility questions and preferences
- Communication Data: Messages and interactions with other users or Support
Automatically Collected Information
- Technical Data: IP address, browser type, device information
- Cookies: Session cookies to maintain your login state
- Analytics: Usage patterns to help serve you better (anonymized data)
2. How We Use Your Information
- Service Provision: To provide and maintain our compatibility testing service
- Compatibility Matching: To calculate and display compatibility scores with other users
- Communication: To send you important updates about your account
- Service Improvement: To analyze usage patterns and improve our service
- Customer Support: To respond to your inquiries and notifications
3. Information Sharing and Disclosure
Important: We do not sell, rent, or share your personal information to third parties.
We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share data with third-party or certain users that ask for your personal code
- Legal Requirements: When required by law, court order, or government request
- Service Providers: With trusted partners who assist in operating our service (hosting, analytics)
- Business Transfers: In the event of a merger, acquisition, or sale of assets (always protecting your privacy)
4. Data Security
We implement industry-standard and organizational measures to protect your personal information:
- Encryption: Passwords are securely hashed and stored
- Secure Storage: Data is stored in secure databases with regular backups
- Access Controls: We restrict access to only necessary personnel as needed
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of any inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a commonly used format to export it
7. Cookies and Tracking
We use essential cookies to maintain your login sessions and provide core functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware of such collection, we will delete it immediately as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Gracias a la Playa S.L.
C/ Carretas 14, planta 2
28012 Madrid, Spain
Email: hello@signalupstartups.io
GDPR Compliance: This privacy policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.