Child Safety Standards

Last updated: February 23, 2026

Our Commitment: Fliax is committed to the safety and protection of children. Our platform is designed exclusively for adults aged 18 and over, and we take proactive measures to prevent minors from accessing our services.

1. Age Requirement

Fliax is a compatibility matching platform strictly intended for adults. To use our services, you must meet the following requirements:

  • You must be at least 18 years of age to create an account or use any features of Fliax.
  • By registering, you confirm that you are 18 years old or older.
  • We reserve the right to terminate any account that we reasonably believe belongs to a person under the age of 18.

2. Not Directed at Children

Fliax is not designed for, marketed to, or intended for use by children under the age of 18. Specifically:

  • Our content, features, and services are created for adult audiences only.
  • We do not knowingly target or appeal to children in any of our advertising, marketing, or communications.
  • Our compatibility questions and relationship-focused content are designed exclusively for adults.

3. Data Collection Practices Regarding Minors

Zero Tolerance: We do not knowingly collect, store, or process any personal information from children under the age of 18.

Our data practices regarding minors include the following safeguards:

  • We do not knowingly collect personal information from anyone under the age of 18.
  • If we discover that we have inadvertently collected data from a minor, we will delete that information promptly.
  • Parents or guardians who believe their child has provided personal information to Fliax should contact us immediately for deletion.

4. Safety Measures

We implement the following measures to uphold child safety across our platform:

  • Age Gate: Users must confirm they are 18 or older during account registration.
  • Account Review: Accounts suspected of belonging to minors are reviewed and removed.
  • Content Controls: All platform content is designed for and restricted to adult audiences.
  • Ongoing Monitoring: We continuously monitor for underage usage and take immediate action when detected.

5. Content Moderation

To maintain a safe environment, we enforce the following content standards:

  • All user-generated content is subject to our community guidelines, which strictly prohibit any content that exploits or endangers minors.
  • We employ both automated systems and human review to detect and remove inappropriate content.
  • Any content involving minors or child exploitation is immediately removed and reported to the relevant authorities.

6. Reporting and Response

We take child safety concerns very seriously and encourage reporting. Our response protocol includes:

  • Any user can report suspected underage accounts or child safety concerns by contacting us at hello@signalupstartups.io.
  • All reports related to child safety are reviewed within 24 hours.
  • Confirmed underage accounts are immediately suspended and all associated data is deleted.
  • We cooperate fully with law enforcement agencies investigating child safety matters.

7. Parental Guidance

We encourage parents and guardians to take an active role in their children's online activities:

  • Monitor your child's app downloads and online registrations.
  • Use parental control tools available on your device to restrict access to age-inappropriate apps.
  • If you discover your child is using Fliax, please contact us immediately so we can remove their account and delete any data.

8. Compliance with Applicable Laws

Fliax complies with all applicable child protection laws and regulations, including but not limited to the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR) provisions regarding minors, the Google Play Families Policy, and all relevant Spanish and EU regulations concerning the protection of minors online.

9. Contact Us

If you have any questions or concerns about our child safety practices, or if you believe a minor is using our platform, please contact us immediately:

Gracias a la Playa S.L.

C/ Carretas 14, planta 2

28012 Madrid, Spain

Email: hello@signalupstartups.io

Compliance: This Child Safety Standards policy is maintained in compliance with Google Play's Families Policy and applicable child protection regulations. We review and update this policy regularly to ensure ongoing compliance.